Refunds and Returns
For countries outside the European Union, please remember to indicate to the customs that this a "return for non conformity".
You can ask for a full or partial refund of the value of the item returned or request an exchange.
If you request an exchange, please indicate the replacement item in your email notification. The delivery of the replacement item will be free.
All refunds will be transacted within 15 days of the return of the item directly to the credit card used for your purchase.